Episode 08
Turn Every Install Into 5 More Sales
Chris breaks down one of the most overlooked opportunities in the generator business: what you do after the customer signs
Watch Episode →TSSG Podcast
Stop Blaming The Leads.
The podcast for home service and generator leaders ready to stop making excuses and start fixing what is actually broken inside their sales process.
Sales • Follow-Up • CRM • Accountability
Real conversations for real dealership growth.
About The Show
Lead quality is rarely the whole problem.
Hosted by TSSG, Stop Blaming The Leads breaks down the real ins and outs of home service sales. Lead handling, call booking, in-home presentations, follow-up, CRMs, pricing, payment options, and accountability.
Each episode is built to help owners, sales leaders, and teams identify what is broken, fix the process, and create better outcomes with the opportunities they already have.
Featured Episode
The conversations your team needs to be having.
Every episode is designed to make your team think differently about the customer journey. From the first phone call to the final follow-up, small improvements in process can create major improvements in results.
Recent Episodes
Practical episodes for dealers who want better execution.
Use this section for your latest podcast episodes, YouTube embeds, or episode cards.
Episode 07
Grow Revenue When Leads Slow Down
Chris breaks down one of the biggest revenue opportunities most generator dealers are overlooking: their service department.
Watch Episode →
Episode 06
Sell More Units with Payment Options
Chris breaks down one of the biggest missed opportunities in generator sales: payment options.
Watch Episode →What We Talk About
Episodes built around the problems dealers actually face.
Lead Handling
How to convert more inquiries into real booked opportunities.
Sales Process
How to guide the customer from interest to confident decision.
Follow-Up
How to stay organized and keep good opportunities from going cold.
CRM & Software
How systems like Zuper, CRMs, proposals, and dashboards support the process.
Leadership
How owners and managers create accountability, structure, and better team habits.
Marketing
How to generate better demand and support the sales team with better creative.
Where To Listen
Watch, listen, and share with your team.
Use the podcast as a training tool. Send episodes to your sales team, office team, leadership team, or anyone who needs a better understanding of the dealership process.
Need Help Implementing?
TSSG Digital can help turn podcast ideas into dealership systems.
If an episode gives you ideas but your website, CRM, proposal process, or follow-up system is not ready to support them, TSSG Digital can help modernize the process.
CRM & Field Service Management
Clean workflows, fields, dashboards, and customer portals.
Premium Websites
Conversion-focused websites built for generator dealers.
Automation & AI
Better follow-up, proposal tools, and internal systems.
Kite’s Pick
Start with one episode.
Pick one episode, watch it with your team, and ask one question: what part of our process needs to get better this week?
Browse EpisodesReady To Go Deeper?
Turn podcast insights into a better dealership process.
Listen to the show, bring your team to Field-Tested Live, or work directly with TSSG to improve sales, leadership, operations, and systems.